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Thrive in today’s market by identifying new opportunities and innovations that sustain and maximize your enterprise’s
growth. Global organizations are turning to Business Process Outsourcing for streamlining their operations and increasing
profitability. We will provide innovative, rigorous solutions to identify, manage and operate your non-core operations –
all in an environment of collaboration, trust, and reliability. Our domain expertise, operational excellence, process skills
and superior technology allow us to leverage IT-BPO synergies to automate tasks, simplify processes and enhance
efficiencies.
We provide integrated, multi-channel and customized outsourcing solutions to optimize your back office system. Our
process expertise and workflow management enables us to provide the right customized solution for your business. Our
Back Office Services enable us to effectively manage a wide range of back office transactions, across several vertical and
horizontal focus areas. Our Back Office services reduce transaction-processing time, resulting in decreased costs, increased
revenue, enhanced operational efficiencies, and improved customer satisfaction.
RANSI BPO transforms your business through global sourcing strategies, robust methodologies and mature processes. We
believe that the true measure of performance is 'end customer satisfaction'. This is above and beyond the Service Level
Agreements (SLAs) that we are assessed on. We invest in our people, processes and technologies towards achieving
this goal.
Our commitment enables you to out-deliver yourself, help you unlock the hidden potential of your business, give access to
world-class resources, unmatched infrastructure and a pool of highly talented,comitted people who thrive on making a
difference to your business.
Our Approach
Opportunity Identification
- Understand business objectives
- Analysis of functional areas to be outsourced & scoping
- Culture, change and regulatory analysis
- Business case and roadmap to offshore business processes with timelines
Due Diligence
- People, process, and technology due diligence
- Culture assessment
- Legal, tax, and regulatory analysis
- Business case development
Transition
- Start up
- Knowledge transfer
- Prototype
- Steady state
- Finalize service level agreements (SLAs)
Steady State Operation
- Monitoring performance against SLAs
- Validating performance against benchmarks
- Improve operating efficiency
- Client benefit realization, tracking, and benchmarking to business case
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