Enterprise System Management:

Your organization relies on the availability of its data and the applications that feed that data in order to succeed. A fundamental component of the IT discipline is managing and maintaining the infrastructure that delivers this content to the end user. Unfortunately, the development of deep expertise related to server and network management holds little in the way of competitive advantage for your firm. As a result, a great deal of resources are committed to day-to-day operations but not necessarily to the future evolution of your enterprise. This is the conundrum that exists for C level IT executives. You know that you must devote resources to the development of innovative new solutions but you must devote the same resources that would perform those activities to the arduous, day-to-day infrastructure management tasks.

You are increasingly being asked to do more with less resource and the responsibility falls to you to determine where the trade-offs should reside. Given that you cannot sacrifice availability and uptime of the infrastructure that powers today’s business in exchange for innovation to enable tomorrow’s strategies, it is clear where the decision must fall.

Services

Operations Services

• Trouble shooting
• RCAs and RCCAs
• Project Acquisitions
• Process Improvement

Monitoring & Management

• Servers
• Applications
• Databases
• Networks

Implementation & Customization

Architectural Design Services