IT Services:

Infrastructure Management Services:

As businesses expand to address new opportunities, more and more demands are placed on the IT infrastructure. We can help companies achieve the highest levels of business transformation by enabling them to get the most from their IT infrastructure. Our Services help your IT department reduce operations costs. We help improve customer satisfaction levels with assured service quality and predictability, and high infrastructure availability. Our emphasis on proactive maintenance ensures maximum uptime.

We work under a flexible delivery and support philosophy. We understand that your particular situation might require staff augmentation either through onsite or offshore models, remote infrastructure management, full-scale outsourcing in offsite facilities or a combination of all of these. Whatever your need might be, RANSI has a solution to assist.

We understands that companies need to go well beyond just ‘business as usual’ to stay ahead of the game. Your IT infrastructure has to be right-located, with appropriate remote management for 24/7 monitoring and alert/incident handling for maximum availability. Efficient data capture is essential for periodic analysis, enabling improvement of capacity utilization at optimal performance levels. Downtime and performance breakdowns have to be minimized with proactive planning and execution. Another imperative is a ready-to-serve support team, with the right infrastructure, domain and application support skills, and the positive attitude and ability to work under pressure.

Using the right skills and processes, we can help manage complex IT infrastructures. Reliable service delivery is assured with ITIL frameworks, ensuring availability and performance of servers, applications, networks, and databases. Among our strengths is a detailed and robust tRANSItion methodology on ITIL guidelines. This ensures smooth tRANSItions into steady-state managed support, based on service level objectives.

Service Offerings