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Horizontal Offerings:
Industry-Specific Offerings:
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Order Management: |
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RANSI BPO uses a business-transformation and metric-driven approach to build a customized roadmap for
achieving business objectives by:
- Helping companies increase revenue with higher order accuracy, faster response time, and guided selling.
- Transforming the order management processes to enhance customer experience, improve service levels, and
achieve scale and cost savings
- Following best practices, leading business processes and benchmarks linked to a maturity model that facilitates
identification of areas for improvement, and pre-packaged technology enablers to accelerate deployment
- Providing automation capabilities for identification and management of exceptions as well as business process
standardization
Service Offerings
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Customer Operations
- Lead Management
- Quoting
- Catalog Management
- Pricing
- Customer Advocacy
- Account Management
- Product Management Support
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Fulfilment Operations
- Expedites & Substitution
- Customer Support
- Supply chain co-ordination
- Replenishment planning / demand planning
- Vendor Management
- Stock rotations
- Reverse logistics
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Revenue Operations
- Order operations
- Discount validation
- Order hold resolution
- Credit management
- Collections
- Cash applications
- Accounts receivables
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